All Silver Bear Solutions generator products have a guarantee period of 2 years

If the Silver Bear Solutions product malfunctions during the warranty period, Silver Bear Solutions will, at its discretion, repair or replace the product at no charge, provided the product has not been subjected to misuse, abuse or non-Silver Bear Solutions authorised alterations, modifications or repairs. When returning a product, include your original proof of purchase. Return requests cannot be processed without proof of purchase. Shipment of returned product to Silver Bear Solutions is the responsibility of the purchaser. All expressed and implied warranties for the Silver Bear generator product line including, but not limited to, the warranties of merchantability and fitness for a particular purpose, are limited in duration to the above period.

Silver rods are considered as consumables for the purposes of warranty.

Under no circumstances shall Silver Bear Solutions be liable in any way to the user for damages, including any lost profits, lost savings or other incidental or consequential damages arising out of the use of, or inability to use, the Silver Bear products. Silver Bear Solutions reserves the right to revise or update its products, software, or documentation without obligation to notify any individual or entity.

Silver Bear Solutions Technical Support is available using the contact form on this website.